FAQs

If I have technical questions regarding TigerGraph where can I ask them about them?

TigerGraph has a community forum where you can post questions and get answers from the community and engineers from TigerGraph.


What is my eligibility to take the TigerGraph Certification exams?

The Certified TigerGraph Certified Associate Exam and Graph Algorithms for Machine Learning Exam are available to anyone who feels prepared to attempt them. Any prerequisites to assess your knowledge are mentioned in the description for the exams. Also, there is self-learning content associated with each exam to prepare from. 


What’s the cost of the certifications?

TIgerGraph certifications are available for free. 


How long are the certificates valid for?

Both Certified TigerGraph Associate Exam and Graph Algorithms for Machine Learning certifications are valid for two years. After which, you will have to re-take the updated certification exam. This time period is set considering product updates and version changes. 

 

What happens if I fail the exam?

There are no limitations to the number of times on taking the exam.


Do I have to register or create an account to take the exam and receive the certificate?

Yes, you will need to create an account in TigerGraph University to access the exams and access additional learning resources.